It was a pleasant surprise experience after moving to Mumbai when on a couple of occassions public transport (regular black/yellow or silver/blue taxi and auto rickshaws) returned me the precise amounts due to the nearest rupee. I had tweeted about the same experience and the overwhelming response to me was that it was an odd experience and I must have been extremely lucky to have met such people. I was warned that I should not get carried away with this experience. Bottomline - lack of trust between commuters and public transport. Now in the last 3 months or so, I have used public transport almost about 100 times and nearly 95+ times I have been returned the change nearest to the rupee. The repeated experience that I have in the last 3 months is completely contrary to what others have told me. The sample size is not small enough for me to classify this as a coincidence. I think this is a case of either a blind spot or a fixated mind. Going through this, I recall many instanc...
Moving on from the core theme of only consumers to a broader Indian complexity. An amazing country that can be challenging to understand due to its diversity - economically, socially, linguistically, racially and what not. Enjoy the THALI as they say....