It is one culture that runs through the organisation. Why not? The leadership is same and they have same policies running across the company. Yes, mostly. Here comes the leadership at a level other than a leader. It is a tale of two newspapers from the same house. For ease I will call these as City News (CN) and City Business News (CBN). CN is the elder sibling by a few decades. So when started CN acted like the big brother and everyone assumed complete protection and support by the elder sibling. Alas, it was not the case. Younger sibling felt being taken for granted and undervalued. One day CBN challenged and decided to walk on own terms. The head of CBN decided, rebelling against the elder sibling, to have its own culture and behaviour. The result has been astounding. CN still runs the roost due to past legacy and still acts as a bully. CBN has set up a new team that is more passionate, customer service oriented, a better product and more disciplined. This young lea...
Moving on from the core theme of only consumers to a broader Indian complexity. An amazing country that can be challenging to understand due to its diversity - economically, socially, linguistically, racially and what not. Enjoy the THALI as they say....