IndianMaze

This article is all about what we know! Insight is to know it fast enough.... This is an article by Dr Moorthy Prof. at IIM Bangalore "Have breakfast "or" be breakfast"! Who sells the largest number of cameras in India? Your guess is likely to be Sony, Canon or Nikon. Answer is none of the above. The winner is Nokia whose main line of business in India is not cameras but cell phones. Reason being cameras bundled with cell phones are outselling stand alone cameras. Now, what prevents the cell phone from replacing the camera outright? Nothing at all. One can only hope the Sonys and Canons are taking note. Try this. Who is the biggest in music business in India? You think it is HMV Sa-Re-Ga-Ma? Sorry. The answer is Airtel. By selling caller tunes (that play for 30 seconds) Airtel makes more than what music companies make by selling music albums (that run for hours). Incidentally Airtel is not in music business. It is the mobile service provider with the largest subscri...

Professional hazard - air travel is certainly one of the hazards. Travelling is considered as one of the high stress activities. However, it also has an aura of glamor and glitz amongst loads of people. What are the bases of selection of a flight by an executive - usual ones - schedule - punctuality - comfort (seat width, pitch etc) - food - "service" (it is black box to put anything and everything in there) not spoken about ones - mileage points - incentives - smarter/attractive pursers/hostesses But is there any customer delight....... I met Alan M on a flight from Delhi to Mumbai and got chatting on availability of alchohol on Indian domestic flights. Since all flights are "dry", I asked him as to what is the reason for chosing Kingfisher? Alan smiled, and then actually burst out in a loud laughter. He asked " Do you really want to hear the truth?" "Of course" was the prompt response. Alan came to India for the first time in October last year ...