Skip to main content

Questions, questions and more questions.....

Over the long new year weekend, we were looking at old family photographs and videos. Apart from hundreds of other things, one thing that stuck me was the curiosity levels of the toddlers and kids.

It is a common knowledge that kids ask a lot of questions (ask me, they are teenagers now and questions have not stopped) but what I observed that at a very young age they will continue to ask the same question till the time they understand the same. This led me to a comparison where how many times consumers ask the same question more than once or even complain more than once if at all.

This has a new meaning for me as a leader of some sorts as I have a few people reporting to me just as much I report to others.

Answers are not enough till the time they are well understood by others. Are consumers different? Makes you healthy means nothing. How has to be well understood.

In hindsight we are all wiser. The key is for the foresight!

In this context, I read in bried about a brief concept of "FEEDFORWARD" rather than feedback. Interesting, to say the least.

I will mull over it over the next few days and write more about it.

Labels:

Comments

Post a Comment

Popular posts from this blog

Unsaid speaks louder than words

The message was clear. US is facing a financial crisis. Americans need to contribute to get out of "conveniences". But the statements like "it will get worse before it gets better" without a timeline and references to a time of slavery etc are not comforting. American era may be ending faster than anticipated. Obama's inaugration speech was truly indicative of a man under pressure from the start. As any sportsman will confirm, it's all in the mind and followers just follow the leader and Obama has not set the bar high at all. My view is that it is heading south fast...... Contrast this with the situation in India. All that leaders are talking about is security and resolve to protect Indian at ANY COST. Economic issues are tackled with a view, yes it is a slowdown but we will still beONE OF THE BEST IN THE WORLD. No talk of worsening things, less spending by government. News headlines are all talking about shrinking bottomlines for profit and NOT LOSS issues....
1 comment
Read more

New addiction

Post a Comment
Read more

The Golden Quadrilateral and more roads

Over the last couple of weeks I had a chance to travel by road in five north Indian states. What a pleasure? The road network is becoming really fantastic. I started on National Highway 8 and then on to NH 1, 21, 22, 70,72 and 88 apart from many state highways. It is not the roads only that impressed me but also the new flourishing enterprises it has generated alongwith is the key to the trip. Many a voillages and towns that were cut off from nearby larger places are now well connected. Movement of people and goods is leading to a greater economic involvement and is helping in the inclusive growth mantra. I was also witness to an amazing incident - towns of Rahon and Samrala are barely tens of kilometers apart but could take upto 5 hours by road a few years ago and now less than half an hour. I could see a stretch limousine (a genuine one and on top of it a Lexus) in a small village wedding in the prosperous "Doaba" region of Punjab. On being generously invited (despite being...
Post a Comment
Read more