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Things do work despite weak infrastructure in India

The readers of this blog get to know of all the malaise in the society and rest through the eyes of others. I happen to be one of them till recently. I fell ill (no big deal) and went to an upmarket hospital where I was treated with respect, comfort and a long list of tests and medicines. The total cost of well over Rs 2,500.

Problem increased and I got H1N1 test done. It came positive. Now there was no way but to go to a "Government" hospital and I must say that I was very pleasantly surprised with the efficiency, professionalism and the attitude of the staff.

There were no queues ( at a time when most patients dare to go out and private doctors asleep) and the doctor on duty was very courteous. Apart from a routine check, he asked if I was a registered patient and hearing that I had not, he politely pointed me to the registration counter and showed me the kind of form to be filled. On reaching the counter, I was guided properly, offered a pen and the person behind the counter started filling in details just as I was writing in details. In less than 20 seconds of my filling the form, registration card was in my hand.

On the way back in doctor's chamber, there were two more doctors (learnt later that they were students) where in doctor checked me more thoroughly and explained them as to how the disease need to be assessed.

I was given the medicines very promptly.

The best was yet to come.

I got a call next day and then 3 days later if I was feeling allright. Maybe I was plain lucky to come across not a good but great doctor but hey, he is also a doctor in a government hospital.

Thanks doc. Thanks Delhi government.

Would urge media to do highlight such stories as well.
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