Skip to main content

Things do work despite weak infrastructure in India

The readers of this blog get to know of all the malaise in the society and rest through the eyes of others. I happen to be one of them till recently. I fell ill (no big deal) and went to an upmarket hospital where I was treated with respect, comfort and a long list of tests and medicines. The total cost of well over Rs 2,500.

Problem increased and I got H1N1 test done. It came positive. Now there was no way but to go to a "Government" hospital and I must say that I was very pleasantly surprised with the efficiency, professionalism and the attitude of the staff.

There were no queues ( at a time when most patients dare to go out and private doctors asleep) and the doctor on duty was very courteous. Apart from a routine check, he asked if I was a registered patient and hearing that I had not, he politely pointed me to the registration counter and showed me the kind of form to be filled. On reaching the counter, I was guided properly, offered a pen and the person behind the counter started filling in details just as I was writing in details. In less than 20 seconds of my filling the form, registration card was in my hand.

On the way back in doctor's chamber, there were two more doctors (learnt later that they were students) where in doctor checked me more thoroughly and explained them as to how the disease need to be assessed.

I was given the medicines very promptly.

The best was yet to come.

I got a call next day and then 3 days later if I was feeling allright. Maybe I was plain lucky to come across not a good but great doctor but hey, he is also a doctor in a government hospital.

Thanks doc. Thanks Delhi government.

Would urge media to do highlight such stories as well.
Labels:

Comments

Post a Comment

Popular posts from this blog

Power of observation

Mr Topiwala observed his niece being very interested in dressing up. He engaged in a discussion and came to understand a pain point of large number of Indian women. Something that women are very passionate, possessive about and have a very strong emotional bond, almost unbreakable bond. He created a new product that solved a huge effort and a recurring problem. And this was a self sticking, in varying sizes and design and in colours preferred by women, red and maroon. Since its launch in 1985, the brand is a huge dominant one in the market. Almost synonymous with the category. Companies would envy such a dominance. Over the years many innovations were brought about like iodine enriched, dermatologically tested and many more. 'Shilpa' bindis. An amazing story of a dominant brand that solves a real problem through acute observation. Would love to know of more such stories. #bindingmachine   #observation   #consumerneed   #businessmaze   #indianmaze 204-1-20
Post a Comment
Read more

The biggest concerns - how we tackle?

These days, there are two topics of discussion. One about the national security and issues related to it and second, economic scenario and its impacts on individuals (own and in the organisations they work in). Jobs are difficult to come by. Packages are not as great as they used to be. How do students in B schools etc tackle it: - toppers are more worried about how much money will they make - others are looking at beyond placement cells - companies that were shooed away till last year are being treated with great honour - some students have resorted to contacting their freinds, long lost uncles, relatives etc to seek a favour On talking to a few CXOs, it was clear that making contacts to seek favours actually works to the detriment of the candidate. They all agreed that people is the key concern for them to run a business. They clarify quickly that it is all about RIGHT PEOPLE. How many students are actually writing to the organisations specifically demonstrating how they can add val...
Post a Comment
Read more

Are you ready?

Scaling up? How about doing it in a short time? How about when demand is much beyond your plans? How much is much? Let us look at how such enormous challenges have been met in a matter of a few weeks. India was found awefully incpacitated to meet the demand of masks, PPEs and sanitizers. Demand soared by 1000X (and perhaps even more). In a matter of under 8 weeks, we started manufacturing all three in reasonably required quantities. Adjacent skills were deployed. Licences granted at lightening speed. And by 12th week, we had more than enough capacity and stocks. So much that we are exporting all of the requirements to the needy across the world. And costs and prices have gone down by 3X if not more. Can you do a simulation of your business for such a scenario? How quickly can you pivot? It's an amazing case study of entire industry standing up to the challenge. #covidopportunities   #businessexpansion   #pivoting   #businessmaze
Post a Comment
Read more