It was a great statement conveyed with amazing simplicity. "The best way to clean a staircase is to start at the top" were the words conveyed in chaste Haryanavi by on of the industrialists I respect. Yes, indeed he was referring to the management styles. He was talking over a drink well past midnight about the challenges he faced in his experience with many a professionals in the past. I am reminded of the story in another context of another successful entrepreneur. He is disappointed that he is to deal with trivial issues of the organisation whereas he has hired a number of capable senior professionals. The answer was apparant in no time, when a call came in to check if a message can be sent to a business associate. The entrepreneur was furious - why do you have to call me on this small issue? I have hired you to manage this on your own and why even you have to deal with it as this could be dealt by a junior person and so on for next few minutes. I empathised with the ...
Moving on from the core theme of only consumers to a broader Indian complexity. An amazing country that can be challenging to understand due to its diversity - economically, socially, linguistically, racially and what not. Enjoy the THALI as they say....