I have recently moved from NCR to Mumbai. I have spent a sizeable time living in Greater Mumbai for over 7 years earlier leaving the city about 12 years back. In these 12 years, India has undergone a lot of changes and so have her cities. I see that Mumbai has changed but at the same time retained some of her key characteristics. Public transport remains the backbone of the city and is not only easily available but has the customer convenience at its heart. Its a fact that Mumbai is the only city where a customer just hails an auto/taxi and just sits without asking about the readiness of driver to go to a particular destination. They will charge as per the tariff card and give you the balance in coins. Impressive. Bravo Mumbai. Equally what has not changed is the cleanliness levels of Mumbai and that is a disappointment. The city's professionalism stays but the difference viz other cities has narrowed down and unless Mumbai does something about it will have the danger of losi...
Moving on from the core theme of only consumers to a broader Indian complexity. An amazing country that can be challenging to understand due to its diversity - economically, socially, linguistically, racially and what not. Enjoy the THALI as they say....